Most likely yes, all traditional AWS instances are supported. If you don’t see your instance type in the list when launching the product, please contact support@sigmodata.com
Yes, the software we provide is regularly updated with new security updates. When a new product version is released, it contains the latest OS and security patches.
No, currently refunds are not offered for subscription products. Subscriptions are charged based on usage and you are free to cancel anytime based on AWS policies.