Help & Support
Help & Support
Guides for Sigmodata AMIs that use the browser setup wizard, plus how to reach us.
After you subscribe on AWS Marketplace and launch an instance, most of our AMIs open a setup wizard in the browser. The articles below cover that shared path: ports, first boot, certificates, sign-in, and the admin pages. Product-specific extras (Jupyter, speech models, VPN peers) stay on each product page.
These steps apply to Deep Learning Notebook, Speech-to-Text, Text-to-Speech, OCR Server, VPN, and LDAP Server. Git Server uses a different first-boot flow — use that product page instead. SageMaker models do not use this wizard; start from the product page and the sample notebook.
Guides
- Launch an instanceSubscribe, pick an instance, open the right ports.
- First bootOpen the URL, confirm ownership, finish the wizard.
- CertificatesBrowser warning, trusted certificates, or your own cert.
- Sign-inLocal admin, optional company login, APIs.
- Admin and supportChange settings after setup, and how to reach us.
Support
Email [email protected]. Hours: Monday–Friday, 9am–5pm Pacific. For private offers or a custom model, contact us.