Help & Support

Sign-in

Local administrator, optional company login, and API access.

Every AMI that uses this wizard requires a local administrator — username (default admin) and a password of at least 12 characters. Keep that account even if you turn on company login; it is the break-glass path.

Access step with local administrator fields and optional OIDC or LDAP — Local admin is required. OIDC and LDAP are optional.

Company login (optional)

You can add OpenID Connect (Okta, Microsoft Entra ID, Google Workspace, Auth0, Keycloak, and similar) or LDAP / Active Directory. The wizard has Test connection and Test sign-in so you can verify before you finish.

For OIDC, use the issuer base URL, not the discovery document path. The redirect URI is https://<this-host>/login/oidc/callback.
Signing into the appliance with LDAP is not the same product as the LDAP Server AMI, which hosts a directory for other systems to use.

After setup

Sign-in page with username and password — Sign in with the local admin you created, or with company login if you enabled it.

Speech-to-text, text-to-speech, and OCR APIs use the same local username and password (HTTP Basic). Notebook and VPN use the browser session after you sign in.

Change these settings later under admin.